Shipping policy

We ship everything beautifully wrapped, plastic-free, and carefully packaged.
We send the majority of our orders via Royal Mail, though larger or heavier items may
occasionally be sent with an alternative courier.

As a small, independent shop, all orders are packed and dispatched from our Isle of Wight store with care.

We aim to dispatch all orders within 3 working days. During exceptionally busy periods (such as sales or Christmas), this may occasionally extend to 5 working days.

UK Shipping Options

Collection in store - Free
Royal Mail Tracked 48 – £4.95
Estimated delivery in 3–5 working days

Royal Mail Tracked 24 – £6.95 (under 5kg)
Estimated delivery in 1–2 working days
Free Standard UK Shipping on orders over £75 (under 6kg)

Please note due to the large array of products in our store we cannot always accurately
calculate shipping at checkout. Although this is a rare occurrence, if your parcel is
overweight or extra-large we will contact you. We always use the most affordable option whilst ensuring your parcel arrives quickly and in the best condition.

Working Days: Monday–Friday (excluding Bank Holidays)

Orders received after 1pm on a Friday may not be processed until the following Monday, making Tuesday the 'working day' for dispatch.

Unfortunately, we cannot accept responsibility for parcels lost or stolen after delivery has been completed. We do not accept responsibility for parcels lost when delivered to an agreed safe place. We cannot accept responsibility for orders lost from communal post areas, as found in flats/ shared working spaces. 

For any delivery queries, feel free to contact us at hello@holmco.uk